Privacy Policy

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, advertisements, and services.

By using our services or submitting your information through our forms, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Full name
Phone number
Email address
Moving details and service requirements
Any additional information submitted through our forms (including Meta lead forms)

How We Collect Information

We collect information when you:

Fill out Meta (Facebook/Instagram) lead forms
Contact us via website forms, email, or phone
Request a quotation or service
Communicate with us through messaging platforms

How We Use Your Information

We use your information to:

Provide moving quotes and services (international and domestic)
Contact you regarding your inquiry or booking
Improve our customer service and operations
Run and optimize advertising campaigns on Meta platforms
Maintain internal records and service history

Data Sharing

We do not sell your personal information.
We may share your data only with:

Internal staff members who manage your request
Trusted service tools such as Jobber (for job scheduling and management)
Meta platforms (for advertising and lead tracking purposes)

Data Protection

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

Data Retention

We keep your personal information only for as long as necessary to:

Provide our services
Comply with legal and accounting obligations
Maintain business records

Your Rights

You may request to:

Access the personal data we hold about you
Correct or update your information
Request deletion of your data (subject to legal obligations)

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Mac Pack Removals LLC

Email: info@macpackdubai.com
Phone: 055 946 9222