History of Mac Pack

Hi, I’m Rick McIntyre, owner of Mac Pack Removals.
I set this company up in early 2013 after a long career in teaching in New Zealand, UK and here in the UAE. I wanted a change of job and saw an opportunity to do something completely different, yet something that I believed that I could do very well. I started it up because after moving multiple times in Dubai and Abu Dhabi.

I saw a need for a company to provide:

• Quality personalised professional service
• Reliable systems that work
• Easy to deal with management and team
• Moves at realistic prices
• Really effective communication throughout the entire process
• Care and understanding of how fragile and precious items should be wrapped
• Trained staff who knew how to do their jobs – not casual ‘stand in’ staff who don’t know how to pack a house

We rely heavily on word-of-mouth referrals (up to 70% of our business is referral—based) so we make sure that we provide satisfaction. We need the customers to talk positively about Mac Pack after the move so we do our best to make sure that the move is smooth, slick and professional!

I wanted to run the company by empowering the staff and through regular team meetings, the ‘boys’ are always consulted in decisions and their ideas are always valued. Mac Pack believes that the company’s most important asset is the move crew and we make sure that the staff are looked after and happy, this certainly means the customer gets a better level of service!

When you contact Mac Pack, you’ll deal directly with me, the owner. I will personally be involved with every move and will plan the move with my supervisors accordingly.

We’ve completed nearly 700 moves now and have had fantastic feedback right from the beginning, we do the job very well and I’m immensely proud of what we’ve achieved since we started out. We’ve come a long way from the three staff and a borrowed truck that we had for our first move in 2013! We still have all of the original crew that we first employed and are building to 20 staff in early 2016!

Call me to discuss your future move, you won’t regret it!

Rick

Our Team

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Are you ready to move? Call us 055 946 9222